Hiring the right commercial cleaning company can make a big difference in your business — from boosting your professional image to reducing employee sick days. But with so many providers out there, how do you know which one is right for you?
Whether you’re a small office in Wixom, a growing company in Ann Arbor, or a large facility in Sterling Heights, use this checklist to guide your decision and avoid costly mistakes. At Michigan Commercial Cleaning Co., we encourage potential clients to ask the tough questions — because we have the answers.
✅ 1. Are They Locally Owned and Operated?
National cleaning franchises often lack the flexibility, consistency, and accountability that comes with a locally owned company. A Michigan-based provider will better understand local business needs, weather conditions, seasonal cleaning priorities, and regional regulations.
✅ 2. Do They Offer Custom Cleaning Plans?
No two facilities are the same. A good cleaning company should create a plan tailored to your:
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Facility size and layout
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Industry (medical, retail, industrial, etc.)
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Business hours
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Specific problem areas or pain points
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Budget and cleaning frequency
Avoid providers who offer only “cookie-cutter” packages. At Michigan Commercial Cleaning Co., we build a cleaning plan around your space — not a one-size-fits-all checklist.
✅ 3. Are Their Services Clearly Defined?
Look for transparency. A professional commercial cleaning service should provide a written scope of work, including:
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What will be cleaned (and what won’t)
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Frequency of services
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Deep cleaning vs. routine service
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Add-ons like floor care, window cleaning, or disinfection
✅ 4. Do They Provide a Free On-Site Estimate?
A trustworthy company will visit your location, walk the facility with you, and provide a customized, no-obligation quote. If someone gives you a price over the phone without seeing your building — that’s a red flag.
👉 Request your free quote today for your Michigan office or facility.
✅ 5. Are Their Employees Vetted and Trained?
You’re giving cleaning crews access to your office, inventory, and potentially sensitive information. Make sure your provider:
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Runs background checks on all employees
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Provides OSHA-compliant training
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Has liability insurance and workers’ compensation coverage
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Assigns consistent crews (not different people every week)
Ask about uniforms, badges, and supervision. Our clients appreciate that we assign a familiar, uniformed team to their account — for safety, consistency, and peace of mind.
✅ 6. Are They Flexible With Scheduling?
Can they clean after hours, early mornings, or on weekends? A great cleaning service adapts to your operations — not the other way around.
This is especially important for:
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Medical offices
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Retail stores
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Restaurants and salons
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Offices with meetings and foot traffic throughout the day
👉 Read how we help salons and spas in Michigan keep their image flawless with discreet, off-hour cleaning.
✅ 7. Do They Use Safe, Professional-Grade Products?
Ask about the cleaning solutions they use — especially if your team or clients have allergies, asthma, or chemical sensitivities. A reputable company should offer:
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EPA-approved disinfectants
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Green cleaning options
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SDS documentation upon request
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Proper labeling and storage of chemicals
✅ 8. What Do Their Existing Clients Say?
Check:
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Online reviews (Google, Yelp, industry platforms)
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Testimonials on their website
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Case studies or client success stories
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Whether they serve businesses similar to yours
You can also ask for references — especially if your space has unique requirements, like a dealership, church, or daycare center.
👉 We recently published a guide on cleaning services for car dealerships in Michigan — a great example of how we adapt to specific industries.
✅ 9. Is There a Clear Communication Process?
Even with the best providers, occasional issues happen — but what matters is how they’re handled. Your commercial cleaning service should offer:
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A dedicated point of contact
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Real-time updates or check-in options
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A process for reporting problems or requesting changes
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Proactive communication (supply shortages, weather delays, etc.)
✅ 10. Do They Offer Scalable Service as You Grow?
If you’re hiring for a small office now, can they keep up when you:
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Add a second location?
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Expand into a larger building?
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Require additional service during busy seasons?
We offer office cleaning services in Wixom and scale our plans for fast-growing businesses that need to adjust frequency or add locations.
✅ Bonus: Do They Work With Your Budget?
The cheapest quote isn’t always the best — but your provider should explain costs clearly, help you prioritize tasks, and stay within your means. Look for:
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Clear, line-by-line pricing
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No hidden fees
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No long-term contracts unless requested
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Competitive rates based on industry and facility type
👉 Learn more in our detailed blog on
The Cost of Commercial Cleaning in Michigan
Final Thoughts: Trust Comes from Transparency
When hiring a commercial cleaning company in Michigan, it’s not just about who offers the lowest price — it’s about trust, safety, flexibility, and consistent results.
At Michigan Commercial Cleaning Co., we’ve built our reputation by delivering professional cleaning without the red tape — just reliable service that grows with your business.
👉 Contact us for your free walkthrough and quote
👉 Or explore our blog for more resources
Michigan Commercial Cleaning Co.
Locally Owned. Detail-Focused. Built for Businesses That Care About Clean.